Skills and Expertise

Technical Experience

· Programming Languages: PHP, Java, JavaScript, Visual BASIC, C+, HTML/5, SQL, BATCH, CSS, XML

· Database Management: FileMaker (FMP11, FMP12), MySQL, SQL Server, Oracle, Microsoft Access.

· Software Proficiency: Microsoft Suite, Google Suite, Windows Server, Active Directory, Exchange,

· Development & Design: Database design, software development, UI/UX design, Sharepoint design, Website design

· System Administration: Windows OS (upgrades and maintenance), server management, virtualization, imaging devices, EDMS systems

· Network Administration: Network setup, security protocols, infrastructure maintenance, DHCP, and Domain trusts, WiFi setup, UniFi technologies

· IT Support: End-user support, ticketing system management, troubleshooting, and resolution documentation

· Mobile Device Management: Experience with AirWatch and Microsoft InTune, Apple Business Manager

· Web Technologies: SharePoint implementation, website design, Oauth for web apps

· VOIP Systems: Avaya VOIP experience, Avaya Cloud

· Cloud Services: Amazon Web Services (AWS), Azure, FM Cloud

· Problem-Solving: Strong analytical skills with the ability to diagnose and resolve technical issues efficiently.

· Collaboration: Proven ability to work with teams across departments to achieve common goals. Team focused and ensures everyone participates.

· Communication: Clear and effective communication with technical and non-technical stakeholders. Utilize different mediums to communicate.

· Leadership: Active member of the Senior Leadership team, decision making and fostering growth in my teams. Gone thru many leadership trainings.

· Work Ethic: Strong dedication, adaptability, and a proactive approach to learning and growth. Pride myself on being on time and meeting deadlines.

· Project Management: Experience leading projects like system upgrades, software migrations or implementations, and infrastructure enhancements.

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